Straightforward and cost-effective, our pricing offers unrivalled pound-for-pound performance.
We don't attempt to baffle you with our own "unique unit based billing" and neither do we require you to top-up your account before you get started. Pay for what you use - it's as simple as that!

Cloud Servers
| Server Type | RAM (MB) | Disk (GB) | CPU cores | Unit | Price (Linux etc) | Price (Windows) |
|---|---|---|---|---|---|---|
| Nano | 512 | 20 | 2 | Hour | £0.025 | - |
| Mini | 1024 | 40 | 4 | Hour | £0.05 | £0.062 |
| Small | 2048 | 80 | 4 | Hour | £0.10 | £0.124 |
| Medium | 4096 | 160 | 8 | Hour | £0.20 | £0.248 |
| Large | 8192 | 320 | 8 | Hour | £0.40 | £0.496 |
| XL | 16384 | 640 | 8 | Hour | £0.80 | £0.992 |
| XXL | 32768 | 1280 | 8 | Hour | £1.60 | £1.984 |
Cloud Servers are billed by the hour, to an accuracy of one minute1. The price per hour is dependent on the "Server Type" which defines the RAM, disk size and CPU allocation of the server.
The prices for Windows image usage above include both the regular "Server Type" rate and the hourly Windows licence fee, which is added automatically by the billing system. No separate licence purchase is necessary.
1 Cloud Servers are billed for a minimum of 1 hour for the first hour, and per-minute accuracy thereafter (read why?)
All prices exclude VAT at 20% (where applicable)
Load Balancers
| No. of Workers | Approx concurrent connections | Unit | Price |
|---|---|---|---|
| 2 | Up to 5,000 | Worker/Hour | £0.02 |
| 3+ (coming soon) | 5,000+ (coming soon) | - | - |
Our Cloud Load Balancers consist of 2 "workers" (located in separate zones for High Availability) with each worker billed by the hour, to an accuracy of one minute1. Internet data in and out of Load Balancers is billed at the normal price. Each Load Balancer is highly available within a Region - designed to tolerate the loss of an entire Zone. Each Load Balancer supports multiple protocols.
Currently, each Load Balancer is able to comfortably handle 5,000 concurrent connections. Soon, additional scaling options will be available with larger numbers of workers enabling larger numbers of concurrent connections.
1 Load Balancer workers are billed for a minimum of 1 hour for the first hour, and per-minute accuracy thereafter (read why?)
All prices exclude VAT at 20% (where applicable)
Cloud IPs
| Unit | Price |
|---|---|
| Hour | £0.0035 |
Cloud IPs are instantly re-mappable public IP addresses which can be mapped to any Cloud Server or Load Balancer within a Region. Each Cloud IP allocated to your account is billed by the hour. Cloud IPs can be allocated and released from your account at any time.
All prices exclude VAT at 20% (where applicable)
Data
| Type | Unit | Price |
|---|---|---|
| Internet data - in | GB | £0.08 |
| Internet data - out | GB | £0.12 |
| Regional data (between Zones) in/out | GB | £0.01 tbc (Free until June 2013) |
Internet data is billed by the gigabyte, aggregated for each account. Data transferred locally within the same Zone is free-of-charge. Data transferred between separate Zones is free-of-charge until June 2013.
All prices exclude VAT at 20% (where applicable)
Image Library
| Type | Unit | Price |
|---|---|---|
| Image library storage | GB/hour | £0.00016 [tbc] (Free until June 2013) |
| FTPS data - in (uploads) | GB | £0.08 (Free until June 2013) |
| FTPS data - out (downloads) | GB | £0.12 (Free until June 2013) |
The Image Library provides storage for Cloud Server snapshots and uploaded Cloud Server images. Image Library data charges are incurred when a Cloud Server images are downloaded or uploaded.
All prices exclude VAT at 20% (where applicable)
Pricing FAQs
How does billing work?
All of the products available within Brightbox Cloud are provided on a metered billing basis. Our cloud billing system collects usage data from across our infrastructure every minute and generates invoices monthly in arrears.
Do I need to make a pre-payment before using Brightbox Cloud?
No. Unlike many other cloud services, you don’t need to make a payment before using Brightbox - you only need to add a valid credit card.
Which credit cards do you accept?
We currently accept both Visa and Mastercard.
Which currencies do you support?
We only bill in Pounds Sterling (GBP) at present. We may add multi-currency in future.
When does billing for a Cloud Server or Load Balancer start and stop?
Billing starts only when the requested resource (e.g a Cloud Server or Load Balancer) becomes “Active” and is ready to use. Billing stops as soon as a “destroy” request is received by the API. In other words, we start billing as late as possible and we stop billing as early as possibly - so that you only pay whilst a particular resource is usable by you.
Why do you charge a minimum of 1 hour for Cloud Servers and Load Balancers?
Cloud Servers and Load Balancers consume more resources during the initial creation process (i.e during the first hour of their lifetime). So, to reflect this, when a Cloud Server is created and deleted within the first hour we round this up to 1 full hour of usage.
Can I make pre-payments?
Yes, although it’s not a requirement, you can make ad-hoc payments to your Brightbox account and maintain a credit balance. When you receive your monthly invoice, your prepaid balance is deducted first and the remainder is then charged to your registered credit card.
Can I make a payment by BACS/bank transfer?
Yes, you can make a pre-payment (see above) via BACS/bank transfer, although you must always have a valid credit card registered in your Brightbox account. An administration fee of £25 will be deducted from any amounts you transfer to cover our bank charges and admin fees.
Will VAT be added to my invoices?
As a VAT-registered UK company, we’re required to add VAT to purchases from: (a) EU-based customers without a valid VAT registration number and, (b) all UK-based customers (regardless of VAT status).
EU-based customers with a valid VAT registration number registered to their Brightbox account will not be charged VAT. Also, customers based outside of the EU and, therefore, outside the scope of VAT will not be charged VAT.
Are there volume discounts available?
Please contact our sales team to discuss volume discounts.